Plan and execute local center marketing functions Maintain physical plant, tools, equipment, inventory, supplies, and personal property Monitor inventory, place appropriate orders, and perform accurate monthly inventory countsĮnsure cleanliness and appeal of entire site
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s) Monitor cash register functions and credit card handling Print and monitor daily, weekly, and monthly sales and inventory reports Maintain accurate and complete employee filesĮnsure proper execution of all activities in the service bays Schedule employees for effective center coverage and efficient use of labor Ensure accurate time-clock use Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies) Hire new employees as needed Evaluate employee performance on a regular basis Resolve employee complaints Administer employee discipline as required Discharge employees as required The center manager is responsible for the direct supervision of all employees of the center. Resolve customer complaints and damage claims. Thank all departing customers and remind them to return. Remind departing customers to submit feedback about their visit.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card. Ensure a comfortable, clean, and safe atmosphere for customers. Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Welcome customers immediately in a professional manner. The Assistant Manager is responsible for the successful operation of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. The Assistant Manager is responsible for performing all Center Manager function in the Manager’s absence and generally acting as “second-in-command” at the center.
Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. If this data is unavailable or inaccurate and you own or represent this business, click here for more information on how you may be able to correct it.Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. VIEW ADDITIONAL DATA Select from over 115 networks below to view available data about this business.